Returns & Exchanges
At Oh My Dog, we want you and your canine companion to be completely satisfied with your fashion finds. If your purchase isn't the perfect fit, you can return or exchange unworn items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the products are free of pet hair or wear.
Attach the Label
Download and print the prepaid shipping label provided through our portal and affix it clearly to the outside of your package.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing